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Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook

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References

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2020U.S. Faculty and Administrators’ Experiences and Approaches in the Early Weeks of the COVID-19 Pandemic634 cited
1995Managing service quality in higher education: the role of the student as primary consumer

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594 cited

1997Multi‐models of quality in education590 cited

2020Knowledge, Attitudes, Anxiety, and Coping Strategies of Students during COVID-19 Pandemic545 cited

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