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Galbraith analyzes the four key forces shaping today's organizations - buyer power, variety, change, and speed - and shows how to design a state-of-the-art organization that responds effectively and rapidly to customer demands. Effective organizational design, the key responsibility of leaders, begins with strategy, which determines direction. The rewards system produces the motivation to perform. And the people practices (human resources) influence, and often define, employees' mind-sets and skills. Galbraith provides executives, managers, and consultants with the concrete tools necessary to select and implement an efficient design that creates superior and more competitive organizations
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