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Consumer aggression and frontline employees’ turnover intention: The role of job anxiety, organizational support, and obligation feeling
16 references·5 citing·31 second hop
Consumer aggression and frontline employees’ turnover intention: The role of job anxiety, organizational support, and obligation feeling (2021)Consumer aggression and frontline employe…Exchange and Power in Social Life (2017)Exchange and Power in Social …Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…The Job Demands‐Resources model: state of the art (2007)The Job Demands‐Resources mod…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Evaluating Goodness-of-Fit In…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Testing Structural Equation Models. (1994)Testing Structural Equation M…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)Job Demands, Job Decision Lat…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Emotional intelligence: the turnover puzzle unraveled through organizational supportand career adaptability (2024)Emotional intelligence: the t…Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda (2023)Frontline employees' turnover…Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation (2023)Abusive supervision and devia…‘Platform stress’: exploring a new type of stress in the sharing economy (2023)‘Platform stress’: exploring …Emotions in service research: evolutionary analysis and empirical review (2022)Emotions in service research:…Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The standards for educational and psychological testing. (2013)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Well-being : the foundations of hedonic psychology (1999)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)The job demands-resources model of burnout. (2001)
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References

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  • 2007The Job Demands‐Resources model: state of the art

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12,956 cited
  • 1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign12,591 cited
  • Cited by

    • 2023Frontline employees' turnover intentions in tourism and hospitality sectors: A systematic literature review and research agenda53 cited
    • 2022Emotions in service research: evolutionary analysis and empirical review34 cited
    • 2023Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation33 cited
    • 2023‘Platform stress’: exploring a new type of stress in the sharing economy13 cited
    • 2024Emotional intelligence: the turnover puzzle unraveled through organizational supportand career adaptability1 cited