References

• 2018Introduction—Platforms and Infrastructures in the Digital Age942 cited
• 2017Competitive Strategies for Brick-and-Mortar Stores to Counter “Showrooming”404 cited
• 2017How Research in Production and Operations Management May Evolve in the Era of Big Data243 cited
• 2001The Impact of Technology Investments on a Firm’s Production Efficiency, Product Quality, and Productivity241 cited
• 2006“Bricks-and-mortar” vs. “clicks-and-mortar”: An equilibrium analysis210 cited
• 2019Stock or Print? Impact of 3-D Printing on Spare Parts Logistics116 cited
• 2006Impact of Licensing on Investment and Financing of Technology Development107 cited
• 2017Open or Closed? Technology Sharing, Supplier Investment, and Competition90 cited
• 2011How Does a Retailer's Service Plan Affect a Manufacturer's Warranty?89 cited
• 2016Quality coordination with extended warranty for store-brand products85 cited
• 2015Signaling New Product Reliability with After-Sales Service Contracts84 cited
• 2018Overconfident Distribution Channels82 cited
• 2019Optimal extended warranty strategy: Offering trade-in service or not?82 cited
• 2020How to React to Internal and External Sharing in B2C and C2C74 cited
• 2018