The Effect of Organizational Culture on Motivation and Job Satisfaction and Its Impact on Organizational Citizenship Behavior (OCB) at the Office of PT. Permodalan Nasional Madani (PT.PNM) Garut Branch

Abstract

The purpose of this study is to determine the effect of organizational culture on work motivation and job satisfaction and its impact on organizational citizenship behavior (OCB) at PT. National Capital Madani (PNM) Garut Branch.The method used in this study is quantitative.The sampling technique is proportional random sampling with a sample of 152 people.The data analysis technique used in this study is the path analysis technique.The results showed that organizational culture positively affected work motivation, work satisfaction, and organizational citizenship behavior (OCB).Work motivation and job satisfaction have a positive effect on organizational citizenship behavior (OCB).Work motivation and job satisfaction have direct and indirect effects on Organizational Citizenship Behavior (OCB).With these results, the researcher recommends several things as a consideration in determining company policy.PT.National Capital Madani (PNM) should continue to improve employee motivation, especially work performance and achievement of job targets, as well as job satisfaction, can continue to be improved, especially aspects of work under educational background and salary, altruism and sportsmanship must be given more attention by the company.

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