Personality, Satisfaction, and Organizational Citizenship Behavior

Abstract

The personality dimensions agreeableness and conscientiousness were hypothesized to account for commonly shared variance between job satisfaction and organizational citizenship behavior (OCB). Findings from 99 employees in the United Kingdom and the United States indicate that these two dimensions do indeed account for substantial variance in satisfaction and that conscientiousness also accounts for unique variance in one dimension of OCB. Satisfaction accounts for unique variance in OCB not explained by either of these personality dimensions. No evidence was found for differences in main or moderated effects in the U.K. and U.S. samples.

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