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Configuration challenges for the “Made in Italy” Agrifood industry
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  • 1999Mass customization: The new frontier in business competition2,322 cited
  • 2007Understanding customer experience.1,295 cited
  • 2012Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes1,131 cited
  • 2009Customer Experience Management in Retailing: An Organizing Framework1,015 cited
  • 2014Change Through Digitization—Value Creation in the Age of Industry 4.0838 cited
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  • 2015Re-examining online customer experience to include purchase frequency and perceived risk309 cited
  • 2014Knowledge-Based Configuration: From Research to Business Cases

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186 cited
  • 2021Determinants of online food purchasing: The impact of socio-demographic and situational factors172 cited
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