It’s Not Always Sunny in Relationally Rich Jobs: The Influence of Negative Beneficiary Contact

Jordan D. Nielsen · Amy E. Colbert

29 citations0/0 files storedAcademy of Management Journal

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Job Satisfaction and Organizational Behavior Social Work Education and Practice Workplace Spirituality and Leadership

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Contact with beneficiaries has been described as an important job characteristic for shaping perceptions about the meaning of work; however, little is known about the role of negative beneficiary c...

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2000The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior 1995The need to belong: Desire for interpersonal attachments as a fundamental human motivation.1996Sensemaking in Organizations 1984The Managed Heart: Commercialization of Human Feeling 1975Development of the Job Diagnostic Survey.1991Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors 1978A Social Information Processing Approach to Job Attitudes and Task Design 2008Nudge: Improving Decisions About Health, Wealth and Happiness

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