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The impact of outsourcing information technology services on business operations
16 references·0 citing·54 second hop
The impact of outsourcing information technology services on business operations (2021)The impact of outsourcing information tec…International Review of Management and Business Research (2021)International Review of Manag…Information Technology Outsourcing Chain: Literature Review and Implications for Development of Distributed Coordination (2019)Information Technology Outsou…IT/IS Outsourcing in Large Companies – Motivations and Risks (2017)IT/IS Outsourcing in Large Co…Information Technology Outsourcing: Asset Transfer and the Role of Contract1 (2017)Information Technology Outsou…Exploring the impact of outsourcing on organizational performance (2017)Exploring the impact of outso…Conflict resolution in business services outsourcing relationships (2017)Conflict resolution in busine…A systematic literature review and critical assessment of model-driven decision support for IT outsourcing (2017)A systematic literature revie…Outsourcing to convert fixed costs into variable costs: A competitive analysis (2016)Outsourcing to convert fixed …Lessons from Dutch IT-outsourcing success and failure (2016)Lessons from Dutch IT-outsour…Total factor productivity growth in information technology services industries: A multi-theoretical perspective (2014)Total factor productivity gro…The impact of IT outsourcing on information systems success (2014)The impact of IT outsourcing …Outsourcing customer support: The role of provider customer focus (2014)Outsourcing customer support:…IT Service Management: A Cross-national Study of ITIL Adoption (2014)IT Service Management: A Cros…Critical success factors in relationship management for services outsourcing (2014)Critical success factors in r…Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)Re-conceptualizing Informatio…InterViews: An introduction to qualitative research interviewing (1997)InterViews: An introduction t…Content Analysis: An Introduction to its Methodology. 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References

  • 1997InterViews: An introduction to qualitative research interviewing7,238 cited
  • 2008Re-conceptualizing Information System Success: The IS-Impact Measurement Model739 cited
  • 2021International Review of Management and Business Research405 cited
  • 2014The impact of IT outsourcing on information systems success127 cited
  • 2014IT Service Management: A Cross-national Study of ITIL Adoption96 cited
  • 2014Outsourcing customer support: The role of provider customer focus65 cited
  • 2014Total factor productivity growth in information technology services industries: A multi-theoretical perspective58 cited
  • 2019Information Technology Outsourcing Chain: Literature Review and Implications for Development of Distributed Coordination55 cited
  • 2017Information Technology Outsourcing: Asset Transfer and the Role of Contract152 cited
  • 2017Conflict resolution in business services outsourcing relationships47 cited
  • 2017A systematic literature review and critical assessment of model-driven decision support for IT outsourcing46 cited
  • 2014Critical success factors in relationship management for services outsourcing42 cited
  • 2016Lessons from Dutch IT-outsourcing success and failure38 cited
  • 2016Outsourcing to convert fixed costs into variable costs: A competitive analysis32 cited

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  • 2017Exploring the impact of outsourcing on organizational performance31 cited
  • 2017IT/IS Outsourcing in Large Companies – Motivations and Risks23 cited
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