Rewards, Working Environment And Motivation: The Relationship of Towards Job Performance among Utility Company Employees in Kuala Lumpur

Abstract

This study was carried out to examine the relationship between rewards, working environment and motivation towards job performance.A survey method was used in which 132 employees in the various department at a utility company in Malaysia.Among other departments involved are Procurement & Supply Chain Division.The researcher used the Cronbach alpha to test for reliability of the instrument while the content validity of the instrument was determined by seeking the expert opinion of the University supervisors.A structured questionnaire was then administered to the respondents which captured the respondent's profile and data relevant to all the study variables.Data was collected, processed and then analyzed by use of Statistical Package for Social Sciences (SPSS) tool.Data was then analyzed both descriptively and inferentially.The overall findings of the study indicate that all variable has a significant positive relationship with job performance except for rewards.The study concluded the organization should ensure that they are providing sufficient reward to motivate and fulfil their employees' physiological needs.It was further concluded that the working environment should be safe, supportive and attractive employees.The findings also led to the conclusion that the employee will be motivated when the environment is comfortable so that they able to perform their job well and lead to improved job performance.In the future this research would then be recommended to target a broader population, others industries and others variables.

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