SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Relationship Between Customer Satisfaction and Loyalty
0 references·3 citing·11 second hop
Relationship Between Customer Satisfaction and Loyalty (2021)Relationship Between Customer Satisfactio…Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach (2024)Assessing the effectiveness o…A cross-cultural analysis of perceived value and customer loyalty in restaurants (2024)A cross-cultural analysis of …Understanding passengers’ satisfaction and loyalty towards ridesharing services (2022)Understanding passengers’ sat…Research Methods for Business (2007)The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry (2017)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Modelling of Passenger Satisfaction and Reuse Intention with Monorail Services in Kuala Lumpur, Malaysia: A Hybrid SEM-ANN Approach (2023)Promoting customer satisfaction and reuse intention using ride-hailing taxi services: role of consumer perceived value, personal innovativeness and corporate image (2024)Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers (2000)Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development (2003)Why we buy what we buy: A theory of consumption values (1991)Consumer perceived value: The development of a multiple item scale (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
this work references cited by second hop

References

No references inside the corpus for this window.

Cited by

  • 2024A cross-cultural analysis of perceived value and customer loyalty in restaurants26 cited
  • 2022Understanding passengers’ satisfaction and loyalty towards ridesharing services25 cited
  • 2024Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach9 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work