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Price, online coupon, and store service effort decisions under different omnichannel retailing models

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2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
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2013Browse‐and‐Switch: Retail‐Online Competition under Value Uncertainty288 cited
2017Pricing/service strategies for a dual-channel supply chain with free riding and service-cost sharing

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283 cited

2019Combining channels to make smart purchases: The role of webrooming and showrooming277 cited

2005Free riding and customer retention across retailers’ channels259 cited

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