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Viewpoint: a transformative view for small service firms in the new Latin American service marketplace
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Viewpoint: a transformative view for small service firms in the new Latin American service marketplace (2021)Viewpoint: a transformative view for smal…The Long Shadow of Informality: Challenges and Policies (2022)The Long Shadow of Informalit…Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown (2021)Online consumer resilience du…Evolving impacts of COVID-19 vaccination intentions on travel intentions (2021)Evolving impacts of COVID-19 …Transformational shifts through digital servitization (2020)Transformational shifts throu…Reframing service innovation: COVID-19 as a catalyst for imposed service innovation (2020)Reframing service innovation:…Pandemics, transformations and tourism: be careful what you wish for (2020)Pandemics, transformations an…Pandemics, tourism and global change: a rapid assessment of COVID-19 (2020)Pandemics, tourism and global…Impact of COVID-19 on the travel and tourism industry (2020)Impact of COVID-19 on the tra…Impact of Covid-19 on consumer behavior: Will the old habits return or die? (2020)Impact of Covid-19 on consume…Equilibrating resources and challenges during crises: a framework for service ecosystem well-being (2020)Equilibrating resources and c…COVID-19 in Latin America and the Caribbean: Regional socio-economic implications and policy priorities (2020)COVID-19 in Latin America and…Beyond panic buying: consumption displacement and COVID-19 (2020)Beyond panic buying: consumpt…Design for service inclusion: creating inclusive service systems by 2050 (2018)Design for service inclusion:…The Informal Sector: A Review and Agenda for Management Research (2016)The Informal Sector: A Review…Transformative service research: An agenda for the future (2012)Transformative service resear…Building Social Business Models: Lessons from the Grameen Experience (2010)Building Social Business Mode…Happiness is everything, or is it? Explorations on the meaning of psychological well-being. 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References

  • 2020Pandemics, tourism and global change: a rapid assessment of COVID-194,785 cited
  • 2020Impact of Covid-19 on consumer behavior: Will the old habits return or die?1,765 cited
  • 2010Building Social Business Models: Lessons from the Grameen Experience1,464 cited
  • 2020Pandemics, transformations and tourism: be careful what you wish for1,181 cited
  • 2012Transformative service research: An agenda for the future996 cited
  • 2020Impact of COVID-19 on the travel and tourism industry909 cited
  • 2020Transformational shifts through digital servitization412 cited
  • 2020Beyond panic buying: consumption displacement and COVID-19385 cited
  • 2021Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown370 cited
  • 2018Design for service inclusion: creating inclusive service systems by 2050354 cited
  • 2020Reframing service innovation: COVID-19 as a catalyst for imposed service innovation280 cited
  • 2020COVID-19 in Latin America and the Caribbean: Regional socio-economic implications and policy priorities197 cited
  • 2022The Long Shadow of Informality: Challenges and Policies180 cited
  • 2020Equilibrating resources and challenges during crises: a framework for service ecosystem well-being154 cited

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  • 2016The Informal Sector: A Review and Agenda for Management Research117 cited
  • 2021Evolving impacts of COVID-19 vaccination intentions on travel intentions89 cited
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