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Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing
16 references·1 citing·50 second hopsampled
Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing (2021)Loyalty of Paratransit Users in the Era o…Social Media, Web, and Panel Surveys: Using Non‐Probability Samples in Social and Policy Research (2020)Social Media, Web, and Panel …The role of critical incidents and involvement in transit satisfaction and loyalty (2019)The role of critical incident…Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Assessing measurement model q…Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory (2018)Determinants of loyalty to pu…What influences satisfaction and loyalty in public transport? A review of the literature (2017)What influences satisfaction …Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit (2016)Enjoying loyalty: The relatio…Applications of structural equation modeling (SEM) in ecological studies: an updated review (2016)Applications of structural eq…Customer Loyalty Differences between Captive and Choice Transit Riders (2014)Customer Loyalty Differences …Quality attributes of public transport that attract car users: A research review (2012)Quality attributes of public …OneBusAway (2010)OneBusAwayManaging passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers (2010)Managing passenger behavioral…Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Behavioral intentions of publ…User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications (2007)User satisfaction with paratr…Exploring consumer adoption of mobile payments – A qualitative study (2007)Exploring consumer adoption o…Conceptual and operational aspects of brand loyalty: an empirical investigation (2001)Conceptual and operational as…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Exploring the social impact of paratransit: A systematic literature review with a micro-level perspective (2025)Exploring the social impact o…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Qualitative Data Analysis: An Expanded Sourcebook (1994)An empirical examination of continuance intention of mobile payment services (2012)Modeling Consumers’ Adoption Intentions of Remote Mobile Payments in the United Kingdom: Extending UTAUT with Innovativeness, Risk, and Trust (2015)Diffusion of Innovations 1 (2019)Nitel Araştırma Süreci: Nitel Bir Araştırma Nasıl Yapılır? 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(2017)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Perceived service quality in bus transit service: A structural equation approach (2013)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Power analysis and determination of sample size for covariance structure modeling. (1996)Principles and Practice of Structural Equation Modeling (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)An integrated MCDM approach to evaluate public transportation systems in Tehran (2017)Factors influencing customer's loyalty towards ride-hailing taxi services – A case study of Vietnam (2020)Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach (2020)Principles and Practice of Structural Equation Modeling (2012)A REVIEW OF THE METHODOLOGICAL MISCONCEPTIONS AND GUIDELINES RELATED TO THE APPLICATION OF STRUCTURAL EQUATION MODELING: A MALAYSIAN SCENARIO (2017)A machine learning based approach for predicting blockchain adoption in supply Chain (2020)Online food delivery: A systematic synthesis of literature and a framework development (2022)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Whence Consumer Loyalty? (1999)Realist review - a new method of systematic review designed for complex policy interventions (2005)Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process (2017)Dockless bike-sharing systems: what are the implications? (2020)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Partial Least Squares Structural Equation Modeling (2021)Web Surveys (2000)The Deepening Divide: Inequality in the Information Society (2005)Encyclopedia of Survey Research Methods (2008)The role of interactivity on customer engagement in mobile e-commerce applications (2021)Decoding digital nomad destination decisions through user-generated content (2023)Green HRM and ecofriendly behavior of employees: Relevance of proecological climate and environmental knowledge (2023)
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References

  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2019Assessing measurement model quality in PLS-SEM using confirmatory composite analysis5,439 cited
  • 2016Applications of structural equation modeling (SEM) in ecological studies: an updated review1,470 cited
  • 2007Exploring consumer adoption of mobile payments – A qualitative study1,005 cited
  • 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
  • 2012Quality attributes of public transport that attract car users: A research review817 cited
  • 2001Conceptual and operational aspects of brand loyalty: an empirical investigation480 cited
  • 2017What influences satisfaction and loyalty in public transport? A review of the literature446 cited
  • 2020Social Media, Web, and Panel Surveys: Using Non‐Probability Samples in Social and Policy Research394 cited
  • 2016Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit274 cited
  • 2010Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers213 cited
  • 2007User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications208 cited
  • 2010OneBusAway204 cited

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2018
Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory
202 cited
  • 2019The role of critical incidents and involvement in transit satisfaction and loyalty154 cited
  • 2014Customer Loyalty Differences between Captive and Choice Transit Riders128 cited
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    • 2025Exploring the social impact of paratransit: A systematic literature review with a micro-level perspective5 cited