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Customer Satisfaction towards Mobile Food Delivery Apps during Covid-19 Pandemic
16 references·1 citing·38 second hop
Customer Satisfaction towards Mobile Food Delivery Apps during Covid-19 Pandemic (2021)Customer Satisfaction towards Mobile Food…Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021)Factors Affecting Customer Sa…What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender (2020)What Drives Customer Satisfac…Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)Why do people use food delive…Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse (2019)Mobile food ordering apps: An…Manual de Partial Least Squares Structural Equation Modeling (PLS-SEM) (Segunda Edición) (2019)Manual de Partial Least Squar…Technology at the dinner table: Ordering food online through mobile apps (2018)Technology at the dinner tabl…Differences in perceptions about food delivery apps between single-person and multi-person households (2018)Differences in perceptions ab…Developing and validating a mobile catering app success model (2018)Developing and validating a m…Testing and Controlling for Common Method Variance: A Review of Available Methods (2017)Testing and Controlling for C…Marketing survey research best practices: evidence and recommendations from a review of JAMS articles (2017)Marketing survey research bes…Have you chosen your request? Analysis of online food delivery companies in Brazil (2017)Have you chosen your request?…Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)Consumer experiences, attitud…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Measuring consumer perceptions of online shopping convenience (2013)Measuring consumer perception…Which is more important in Internet shopping, perceived price or trust? (2011)Which is more important in In…Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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Evidence from Vietnam (2019)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)PLS-SEM: Indeed a Silver Bullet (2011)Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)A new scale of social desirability independent of psychopathology. 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References

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  • 2016Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services956 cited
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  • 2011Which is more important in Internet shopping, perceived price or trust?559 cited
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  • 2021Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation

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380 cited
  • 2018Technology at the dinner table: Ordering food online through mobile apps362 cited
  • 2017Have you chosen your request? Analysis of online food delivery companies in Brazil251 cited
  • 2018Developing and validating a mobile catering app success model221 cited
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    • 2024The Factors Determining Customer Satisfaction towards Food Service Delivery Application During Covid-19 Pandemic6 cited