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Why have consumers opposed, postponed, and rejected Innovations during a pandemic? A Study of mobile payment Innovations
16 references·16 citing·44 second hopsampled
Why have consumers opposed, postponed, and rejected Innovations during a pandemic? A Study of mobile payment Innovations (2021)Why have consumers opposed, postponed, an…An innovation resistance theory perspective on mobile payment solutions (2020)An innovation resistance theo…Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior (2019)Why do people share fake news…Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach (2019)Predicting mobile wallet resi…Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking (2016)Consumer adoption versus reje…Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation (2015)Examining the role of initial…Consumer resistance to innovation—a behavioral reasoning perspective (2014)Consumer resistance to innova…How to Overcome Pro‐Change Bias: Incorporating Passive and Active Innovation Resistance in Innovation Decision Models (2013)How to Overcome Pro‐Change Bi…An exploration of consumer resistance to innovation and its antecedents (2009)An exploration of consumer re…Users' adoption of e‐banking services: the Malaysian perspective (2007)Users' adoption of e‐banking …Mapping the reasons for resistance to Internet banking: A means-end approach (2007)Mapping the reasons for resis…Innovation resistance among mature consumers (2007)Innovation resistance among m…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Technology Diffusion: An Empirical Test of Competitive Effects (1989)Technology Diffusion: An Empi…Consumer Resistance to Innovations: The Marketing Problem and its solutions (1989)Consumer Resistance to Innova…A Model of Innovation Resistance (1987)A Model of Innovation Resista…Characteristics of Adopters and Non-Adopters of Home Computers (1983)Characteristics of Adopters a…Toward comprehensive understanding of m-wallet adoption: the significance of user perceptions and financial autonomy (2025)Toward comprehensive understa…Examining the impact of greenwashing on customer boycott intentions: the mediating role of green confusion (2025)Examining the impact of green…Unveiling the Future: Decrypting Mobile Investment Resistance with Multi-Stage SEM-ANN-NCA Approach (2024)Unveiling the Future: Decrypt…The role of active and passive resistance in new technology adoption by final consumers: The case of 3D printing (2024)The role of active and passiv…The Mediation Role of Convenience in Mobile Wallet Adoption (2024)The Mediation Role of Conveni…Navigating Behavioural Barriers to Fintech Chatbot Adoption: An Extended Innovation Resistance Theory Approach (2024)Navigating Behavioural Barrie…Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy (2024)Can cluster analysis enrich t…Why do consumers resist digital innovations? An innovation resistance theory perspective (2023)Why do consumers resist digit…Two decades of mobile payment research: A systematic review using the TCCM approach (2023)Two decades of mobile payment…Overcoming Barriers to Green Banking Adoption: Insights from Innovation Resistance Theory (2023)Overcoming Barriers to Green …How motivation, opportunity, and ability impact sustainable consumption behaviour of fresh berry products (2023)How motivation, opportunity, …Exploring digital banking adoption in developing Asian economies: Systematic literature review and bibliometric analysis (2023)Exploring digital banking ado…Determinants of Continuance Intention to Use Mobile Wallets Technology in the Post Pandemic Era: Moderating Role of Perceived Trust (2023)Determinants of Continuance I…Consumer adoption study for innovative technology products and services in an emerging economy (2023)Consumer adoption study for i…A consumer innovation resistance theory perspective on the advanced driver assistance systems (2023)A consumer innovation resista…Factors Affecting Innovation Resistance of Smartphone AI Voice Assistants (2022)Factors Affecting Innovation …Innovative Behavior and Communication (1972)Perceived Innovation Attributes as Predictors of Innovativeness (1974)A Propositional Inventory for New Diffusion Research (1985)Opinion Leaders and Opinion Seekers: Two New Measurement Scales (1996)An Empirical Study of Innate Consumer Innovativeness, Personal Characteristics, and New-Product Adoption Behavior (2003)Diffusion of Innovations 1 (2019)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Online shopping drivers and barriers for older adults: Age and gender differences (2014)Applied artificial intelligence and trust—The case of autonomous vehicles and medical assistance devices (2016)A systematic review of the smart home literature: A user perspective (2018)Conditional logit analysis of qualitative choice behavior (1972)Estimating Nonresponse Bias in Mail Surveys (1977)Organizational adoption and assimilation of complex technological innovations (2001)Advances in Consumer Research (2025)Focus Groups: A Practical Guide for Applied Research (1989)Diffusion of innovations. (2003)Understanding the Attitude-Behavior Gap for Renewable Energy Systems Using Behavioral Reasoning Theory (2013)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Switching from fossil fuel to renewables in residential heating systems: An empirical study of homeowners' decisions in Germany (2015)Why is green consumption easier said than done? Exploring the green consumption attitude-intention gap in China with behavioral reasoning theory (2021)Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots (2023)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)User Acceptance of Information Technology: Toward A Unified View1 (2003)Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation (2018)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of Structural Equation Modeling (2012)Fake news, social media and marketing: A systematic review (2020)Misinformation sharing and social media fatigue during COVID-19: An affordance and cognitive load perspective (2020)What drives unverified information sharing and cyberchondria during the COVID-19 pandemic? (2020)Explaining consumer acceptance of handheld Internet devices (2003)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017)Consumers’ Resistance to Digital Innovations: A Systematic Review and Framework Development (2020)Digital payment and banking adoption research in Gulf countries: A systematic literature review (2020)The value proposition of food delivery apps from the perspective of theory of consumption value (2021)A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust (2019)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Consumer Resistance to Innovations: The Marketing Problem and its solutions1,534 cited
  • 2016Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking692 cited
  • 1989Technology Diffusion: An Empirical Test of Competitive Effects685 cited
  • 2014Consumer resistance to innovation—a behavioral reasoning perspective622 cited
  • 1983Characteristics of Adopters and Non-Adopters of Home Computers610 cited
  • 2009An exploration of consumer resistance to innovation and its antecedents576 cited
  • 2019Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior552 cited
  • 2019Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach536 cited
  • 2007Mapping the reasons for resistance to Internet banking: A means-end approach530 cited
  • 1987A Model of Innovation Resistance489 cited
  • 2020An innovation resistance theory perspective on mobile payment solutions487 cited
  • 2015Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation460 cited
  • 2007Users' adoption of e‐banking services: the Malaysian perspective

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439 cited
  • 2007Innovation resistance among mature consumers423 cited
  • 2013How to Overcome Pro‐Change Bias: Incorporating Passive and Active Innovation Resistance in Innovation Decision Models376 cited
  • Cited by

    • 2023Two decades of mobile payment research: A systematic review using the TCCM approach44 cited
    • 2023Why do consumers resist digital innovations? An innovation resistance theory perspective38 cited
    • 2022Factors Affecting Innovation Resistance of Smartphone AI Voice Assistants29 cited
    • 2023How motivation, opportunity, and ability impact sustainable consumption behaviour of fresh berry products29 cited
    • 2023Exploring digital banking adoption in developing Asian economies: Systematic literature review and bibliometric analysis15 cited
    • 2024The role of active and passive resistance in new technology adoption by final consumers: The case of 3D printing14 cited
    • 2023Consumer adoption study for innovative technology products and services in an emerging economy13 cited
    • 2025Examining the impact of greenwashing on customer boycott intentions: the mediating role of green confusion13 cited
    • 2024Unveiling the Future: Decrypting Mobile Investment Resistance with Multi-Stage SEM-ANN-NCA Approach11 cited
    • 2024Navigating Behavioural Barriers to Fintech Chatbot Adoption: An Extended Innovation Resistance Theory Approach9 cited
    • 2025Toward comprehensive understanding of m-wallet adoption: the significance of user perceptions and financial autonomy9 cited
    • 2023A consumer innovation resistance theory perspective on the advanced driver assistance systems9 cited
    • 2024Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy8 cited
    • 2024The Mediation Role of Convenience in Mobile Wallet Adoption7 cited
    • 2023Determinants of Continuance Intention to Use Mobile Wallets Technology in the Post Pandemic Era: Moderating Role of Perceived Trust6 cited
    • 2023Overcoming Barriers to Green Banking Adoption: Insights from Innovation Resistance Theory6 cited