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Cops, teachers, counselors: stories from the front lines of public service
0 references·16 citing·55 second hopsampled
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  • 2015Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature753 cited
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  • 2011The Organization of Discipline: From Performance Management to Perversity and Punishment

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300 cited
  • 2013Dirty Work and Dirtier Work: Differences in Countering Physical, Social, and Moral Stigma288 cited
  • 2010Representative Bureaucracy: Assessing the Evidence on Active Representation276 cited
  • 2009Immigrant Bureaucratic Incorporation: The Dual Roles of Professional Missions and Government Policies273 cited