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Is ICT good for employees? An analysis of its effects on sales agents’ perceptions of service cannibalization
16 references·0 citing·42 second hop
Is ICT good for employees? An analysis of its effects on sales agents’ perceptions of service cannibalization (2015)Is ICT good for employees? An analysis of…Progress on information and communication technologies in hospitality and tourism (2014)Progress on information and c…Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)Value co-creation and purchas…Business Model Evolution: In Search of Dynamic Consistency (2010)Business Model Evolution: In …A review of innovation research in tourism (2009)A review of innovation resear…Reinventing Your Business Model (2008)Reinventing Your Business Mod…Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Progress in information techn…Customer Channel Migration (2008)Customer Channel MigrationDisruptive Innovation: In Need of Better Theory * (2005)Disruptive Innovation: In Nee…An Analysis of E-Business Adoption and its Impact on Business Performance (2003)An Analysis of E-Business Ado…The Market Valuation of Internet Channel Additions (2002)The Market Valuation of Inter…Strategy and the Internet. (2001)Strategy and the Internet.Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness (2000)Bridging Space Over Time: Glo…Organizing and Managing Channels of Distribution (1999)Organizing and Managing Chann…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)How Competitive Forces Shape Strategy (1989)Role of social media in online travel information search (2009)Smart tourism: foundations and developments (2015)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)BUSINESS MODEL INNOVATION: TOWARDS AN INTEGRATED FUTURE RESEARCH AGENDA (2013)The Role of Dynamic Capabilities in Responding to Digital Disruption: A Factor-Based Study of the Newspaper Industry (2015)Disruptive Innovation: An Intellectual History and Directions for Future Research (2018)The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle (1934)Technological paradigms and technological trajectories (1982)The Managed Heart: Commercialization of Human Feeling (1984)Conceptualising technology enhanced destination experiences (2012)Social media as a destination marketing tool: its use by national tourism organisations (2012)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Organizational Strategy, Structure, and Process (1978)The Theory of the Growth of the Firm (1995)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Models as Models (2010)A Critical Assessment of Business Model Research (2017)Sustainable business model innovation: A review (2018)Case Study Research: Design and Methods (1984)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Qualitative Data Analysis: An Expanded Sourcebook (1994)The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration (2001)Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization (2004)Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)Business Model Design: An Activity System Perspective (2009)From Strategy to Business Models and onto Tactics (2010)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)The power of business models (2005)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2008Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research3,833 cited
  • 2001Strategy and the Internet.3,761 cited
  • 2008Reinventing Your Business Model2,390 cited
  • 2000Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness1,773 cited
  • 2010Business Model Evolution: In Search of Dynamic Consistency1,754 cited
  • 2009A review of innovation research in tourism1,589 cited
  • 2005Disruptive Innovation: In Need of Better Theory *1,201 cited
  • 2014Progress on information and communication technologies in hospitality and tourism747 cited
  • 1999Organizing and Managing Channels of Distribution663 cited
  • 2002The Market Valuation of Internet Channel Additions599 cited
  • 2008Customer Channel Migration595 cited
  • 2013Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis

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586 cited
  • 2003An Analysis of E-Business Adoption and its Impact on Business Performance561 cited
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