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Cited by

• 2019Authoritarian environmentalism and environmental policy implementation in China184 cited
• 2013A Theory of Governance163 cited
• 2015Agency at the Managerial Interface: Public Sector Reform as Institutional Work142 cited
• 2008Leadership, Service Reform, and Public-Service Networks: The Case of Cancer-Genetics Pilots in the English NHS139 cited
• 2013Dimensions of Discretion: Specifying the Object of Street-Level Bureaucracy Research127 cited
• 2014Green Tape and Job Satisfaction: Can Organizational Rules Make Employees Happy?99 cited
• 2013The social construction, challenge and transformation of a budgetary regime: The endogenization of welfare regulation by institutional entrepreneurs96 cited
• 2011Public Management: Organizations, Governance, and Performance94 cited
• 2019Supervisory Leadership at the Frontlines: Street-Level Discretion, Supervisor Influence, and Street-Level Bureaucrats’ Attitude Towards Clients89 cited
• 2016Ventures in public value management: introduction to the symposium81 cited
• 2013Work and the Welfare State: Street-Level Organizations and Workfare Politics77 cited
• 2016A Matter of Trust: Street Level Bureaucrats, Organizational Climate and Performance Management Reform73 cited
• 2009Race-Ing the Bootstrap Climb: Black and Latino Bureaucrats in Post-Reform Welfare Offices