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Services Innovation: Decision Attributes, Innovation Enablers, and Innovation Drivers · Study

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ChapterServices Innovation: Decision Attributes, Innovation Enablers, and Innovation Drivers

James M. Tien2007

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Chapterbronze2007

Services Innovation: Decision Attributes, Innovation Enablers, and Innovation Drivers

13 citations·0/0 files stored·Integrated series on information systems/Integrated series in information systems

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Service and Product Innovation Information Technology Governance and Strategy Digital Innovation in Industries

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References

1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 2003Open Innovation: The New Imperative for Creating and Profiting from Technology 2005The World Is Flat: A Brief History of the Twenty-First Century 2005Internet encyclopaedias go head to head 2012The Experience Economy 1997The Death of Distance: How the Communications Revolution Will Change Our Lives 1991Productivity and American Leadership: The Long View.2006Intangible Capital and Economic Growth

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2013Contexts and Challenges of Organizational Innovation in Public Services

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Details

Year2007

Typechapter

Published2007-01-01

VenueIntegrated series on information systems/Integrated series in information systems

ISSN-L1571-0270

Languageen

Citations13

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-0-387-46364-3_2

openalex_workW41916797

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