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Influencing Factors of Public Satisfaction with COVID-19 Prevention Services Based on Structural Equation Modeling (SEM): A Study of Nanjing, China
16 references·1 citing·46 second hop
Influencing Factors of Public Satisfaction with COVID-19 Prevention Services Based on Structural Equation Modeling (SEM): A Study of Nanjing, China (2021)Influencing Factors of Public Satisfactio…Knowledge and Behaviors Toward COVID-19 Among US Residents During the Early Days of the Pandemic: Cross-Sectional Online Questionnaire (2020)Knowledge and Behaviors Towar…COVID-19: Prevention and control measures in community (2020)COVID-19: Prevention and cont…Public Service Motivation: A Systematic Literature Review and Outlook (2016)Public Service Motivation: A …New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness (2012)New Public Management and Cit…Structural equations modeling: Fit Indices, sample size, and advanced topics (2009)Structural equations modeling…Reporting practices in confirmatory factor analysis: An overview and some recommendations. (2009)Reporting practices in confir…Trust in the public sector: is there any evidence for a long-term decline? (2008)Trust in the public sector: i…Origin and theoretical basis of new public management (2001)Origin and theoretical basis …Customer Satisfaction: A Meta-Analysis of the Empirical Evidence (2001)Customer Satisfaction: A Meta…The New Public Service: Serving Rather than Steering (2000)The New Public Service: Servi…Rediscovering Satisfaction (1999)Rediscovering SatisfactionThe American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Developments in satisfaction-research (1996)Developments in satisfaction-…A Confirmatory Factor Analysis of the End-User Computing Satisfaction Instrument (1994)A Confirmatory Factor Analysi…On the fit of models to covariances and methodology to the Bulletin. (1992)On the fit of models to covar…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Exploring Factors Influencing E-Bike Adoption Among Filipino Commuters: An Integrated Diffusion of Innovation and Technology Acceptance Model (2025)Exploring Factors Influencing…Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)An Economic Theory of Democracy. 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(1980)Development of a Scale to Measure Memorable Tourism Experiences (2010)Viewing Things Differently: The Dimensions of Public Perceptions of Police Legitimacy (2012)The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences (2014)Participation and Democratic Theory (1970)Strong Democracy: Participatory Politics for a New Age (1985)The Motivational Bases of Public Service (1990)Reframing public participation: strategies for the 21st century (2004)The Marketization of the Nonprofit Sector: Civil Society at Risk? (2004)Wicked Problems, Knowledge Challenges, and Collaborative Capacity Builders in Network Settings (2008)Alternative Ways of Assessing Model Fit (1992)Model fit and model selection in structural equation modeling. (2012)Ten Steps in Scale Development and Reporting: A Guide for Researchers (2017)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Adoption intention in GSS (1995)Toward A Taxonomy of Multidimensional Constructs (1998)Assessing eGovernment systems success: A validation of the DeLone and McLean model of information systems success (2007)COVID-19 Knowledge, Risk Perception, and Precautionary Behavior Among Nigerians: A Moderated Mediation Approach (2020)The effect of COVID-19 pandemic on domestic tourism: A DEMATEL method analysis on quarantine decisions (2020)Green Closed-Loop Supply Chain Network Design During the Coronavirus (COVID-19) Pandemic: a Case Study in the Iranian Automotive Industry (2022)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 2009Structural equations modeling: Fit Indices, sample size, and advanced topics2,261 cited
  • 2009Reporting practices in confirmatory factor analysis: An overview and some recommendations.2,242 cited
  • 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence2,000 cited
  • 2000The New Public Service: Serving Rather than Steering1,787 cited
  • 1992On the fit of models to covariances and methodology to the Bulletin.1,659 cited
  • 1994A Confirmatory Factor Analysis of the End-User Computing Satisfaction Instrument1,403 cited
  • 2001Origin and theoretical basis of new public management937 cited
  • 2020COVID-19: Prevention and control measures in community839 cited
  • 2016Public Service Motivation: A Systematic Literature Review and Outlook813 cited
  • 1996Developments in satisfaction-research752 cited
  • 1999Rediscovering Satisfaction689 cited
  • 2020Knowledge and Behaviors Toward COVID-19 Among US Residents During the Early Days of the Pandemic: Cross-Sectional Online Questionnaire369 cited
  • 2012

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New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness
339 cited
  • 2008Trust in the public sector: is there any evidence for a long-term decline?331 cited
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    • 2025Exploring Factors Influencing E-Bike Adoption Among Filipino Commuters: An Integrated Diffusion of Innovation and Technology Acceptance Model13 cited