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Reinforcing and challenging whiteness through crisis communication: Proposing a discourse of community repair
16 references·4 citing·41 second hop
Reinforcing and challenging whiteness through crisis communication: Proposing a discourse of community repair (2021)Reinforcing and challenging whiteness thr…Developing a Method of Critical Thematic Analysis for Qualitative Communication Inquiry (2018)Developing a Method of Critic…Challenging the dialogic promise: how Ben & Jerry’s support for Black Lives Matter fosters dissensus on social media (2018)Challenging the dialogic prom…Social Media and Crisis Communication (2017)Social Media and Crisis Commu…Breakin’ Down Whiteness in Antiracist Teaching: Introducing Critical Whiteness Pedagogy (2015)Breakin’ Down Whiteness in An…“What is Critical Whiteness Doing in OUR Nice Field like Critical Race Theory?” Applying CRT and CWS to Understand the White Imaginations of White Teacher Candidates (2014)“What is Critical Whiteness D…Theorizing crisis communication (2013)Theorizing crisis communicati…Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact (2012)Qualitative Research Methods:…ON BEING INCLUDED: RACISM AND DIVERSITY IN INSTITUTIONAL LIFE (2012)ON BEING INCLUDED: RACISM AND…The SAGE Handbook of Public Relations (2011)The SAGE Handbook of Public R…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…A phenomenology of whiteness (2007)A phenomenology of whitenessOnward Into More Fog: Thoughts on Public Relations' Research Directions (2006)Onward Into More Fog: Thought…Public Relations: State of the Field (2004)Public Relations: State of th…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Interpretive themes in relational communication (1984)Interpretive themes in relati…Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse (2024)Arts promotion and Black urba…Ventriloquizing Institutional Ethos: Social Issues Management, Internal Public Relations, and the Institutionalization of Neoliberalism and Whiteness in U.S. Universities’ Diversity Discourse (2023)Ventriloquizing Institutional…Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics (2023)Addressing participation, bel…A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris (2023)A conceptual update to image …An attributional theory of achievement motivation and emotion. (1985)An Attributional Theory of Motivation and Emotion (1986)The Handbook of Crisis Communication (2010)A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Advances in Consumer Research (2025)Building dialogic relationships through the world wide web (1998)Relationship management in public relations: dimensions of an organization-public relationship (1998)Toward a dialogic theory of public relations (2002)Driving Employee Engagement (2014)Like, comment, and share on Facebook: How each behavior differs from the other (2017)Hashtag activism and message frames among social movement organizations: Semantic network analysis and thematic analysis of Twitter during the #MeToo movement (2018)Naturalistic viewpoints in psychological research (1969)SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION (1975)Social intercourse: From greeting to goodbye (1978)Relationship Marketing and Distribution Channels (1995)Resilience: Talking, Resisting, and Imagining New Normalcies Into Being (2010)Absorptive Capacity and Information Systems Research: Review, Synthesis, and Directions for Future Research1 (2012)Outline of a Theory of Practice (1977)Outline of a Theory of Practice. (1980)Phenomenology of Perception (1982)White Institutional Presence: The Impact of Whiteness on Campus Climate (2010)Expanding the Boundaries of Justice in Urban Greening Scholarship: Toward an Emancipatory, Antisubordination, Intersectional, and Relational Approach (2020)Algorithmic injustice: a relational ethics approach (2021)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)A Matter of Life or Death: How Extreme Context Research Matters for Management and Organization Studies (2017)Ebola on Instagram and Twitter: How health organizations address the health crisis in their social media engagement (2017)Strategic Communication: Defining the Field and its Contribution to Research and Practice (2018)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Introduction (2014)Mapping Access: Digital Humanities, Disability Justice, and Sociospatial Practice (2018)Toward Racial Justice in Linguistics: Interdisciplinary Insights into Theorizing Race in the Discipline and Diversifying the Profession (2020)Integrating Quantitative and Qualitative Data in Mixed Methods Research—Challenges and Benefits (2016)Social Media Influencers and Followers: Theorization of a Trans-Parasocial Relation and Explication of Its Implications for Influencer Advertising (2021)A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research (2023)Social media in emergency management: Twitter as a tool for communicating risks to the public (2016)Organizational Legitimacy: Six Key Questions (2017)
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References

  • 2012Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact3,633 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 2007A phenomenology of whiteness2,137 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1984Interpretive themes in relational communication1,297 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2011The SAGE Handbook of Public Relations503 cited
  • 2004Public Relations: State of the Field495 cited
  • 2012ON BEING INCLUDED: RACISM AND DIVERSITY IN INSTITUTIONAL LIFE420 cited
  • 2013Theorizing crisis communication379 cited
  • 2006Onward Into More Fog: Thoughts on Public Relations' Research Directions346 cited
  • 2018Developing a Method of Critical Thematic Analysis for Qualitative Communication Inquiry322 cited
  • 2015Breakin’ Down Whiteness in Antiracist Teaching: Introducing Critical Whiteness Pedagogy300 cited
  • 2014“What is Critical Whiteness Doing in OUR Nice Field like Critical Race Theory?” Applying CRT and CWS to Understand the White Imaginations of White Teacher Candidates261 cited
  • 2017

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Social Media and Crisis Communication
213 cited
  • 2018Challenging the dialogic promise: how Ben & Jerry’s support for Black Lives Matter fosters dissensus on social media184 cited
  • Cited by

    • 2023A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris16 cited
    • 2023Ventriloquizing Institutional Ethos: Social Issues Management, Internal Public Relations, and the Institutionalization of Neoliberalism and Whiteness in U.S. Universities’ Diversity Discourse16 cited
    • 2023Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics14 cited
    • 2024Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse8 cited