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Logistics Service Quality in Online Shopping: A Bibliometric Analysis
16 references·2 citing·55 second hop
Logistics Service Quality in Online Shopping: A Bibliometric Analysis (2021)Logistics Service Quality in Online Shopp…Financial literacy: A systematic review and bibliometric analysis (2020)Financial literacy: A systema…Factors influencing organisational efficiency in a smart-logistics ecological chain under e-commerce platform leadership (2020)Factors influencing organisat…B2C cross-border E-commerce logistics mode selection considering product returns (2020)B2C cross-border E-commerce l…Research on safety management system optimization of B2C e-commerce intelligent logistics information system based on data cube (2019)Research on safety management…A review of research on outward foreign direct investment from emerging countries, including China: what do we know, how do we know and where should we be heading? (2017)A review of research on outwa…A bibliometric overview of the Journal of Business Research between 1973 and 2014 (2015)A bibliometric overview of th…A bibliometric analysis of social entrepreneurship (2015)A bibliometric analysis of so…How to do a meta‐analysis (2010)How to do a meta‐analysisBibliometrics to webometrics (2008)Bibliometrics to webometricsThe impact of Web quality and playfulness on user acceptance of online retailing (2007)The impact of Web quality and…E-fulfillment and multi-channel distribution – A review (2007)E-fulfillment and multi-chann…Build‐to‐order supply chain management: a literature review and framework for development (2004)Build‐to‐order supply chain m…Models for Supply Chains in E-Business (2003)Models for Supply Chains in E…Logistics Service Quality as a Segment-Customized Process (2001)Logistics Service Quality as …Atmospheric qualities of online retailing (2001)Atmospheric qualities of onli…Co‐citation in the scientific literature: A new measure of the relationship between two documents (1973)Co‐citation in the scientific…Enhancing order fulfilment services on social livestreaming commerce: An evaluation of logistics experience scores (2025)Enhancing order fulfilment se…Unveiling Digital Manipulation and Persuasion in e-Commerce: A Systematic Literature Review of Dark Patterns and Digital Nudging (2024)Unveiling Digital Manipulatio…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Empirical testing of a model of online store atmospherics and shopper responses (2003)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)The effect of web interface features on consumer online purchase intentions (2008)Social entrepreneurship research: A source of explanation, prediction, and delight (2005)Social entrepreneurship: A critical review of the concept (2005)Social and Commercial Entrepreneurship: Same, Different, or Both? 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References

  • 1973Co‐citation in the scientific literature: A new measure of the relationship between two documents5,334 cited
  • 2001Atmospheric qualities of online retailing1,472 cited
  • 2010How to do a meta‐analysis1,147 cited
  • 2020Financial literacy: A systematic review and bibliometric analysis1,146 cited
  • 2001Logistics Service Quality as a Segment-Customized Process1,008 cited
  • 2007The impact of Web quality and playfulness on user acceptance of online retailing971 cited
  • 2017A review of research on outward foreign direct investment from emerging countries, including China: what do we know, how do we know and where should we be heading?874 cited
  • 2015A bibliometric analysis of social entrepreneurship670 cited
  • 2004Build‐to‐order supply chain management: a literature review and framework for development540 cited
  • 2007E-fulfillment and multi-channel distribution – A review528 cited
  • 2008Bibliometrics to webometrics527 cited
  • 2015A bibliometric overview of the Journal of Business Research between 1973 and 2014511 cited
  • 2003Models for Supply Chains in E-Business480 cited
  • 2020B2C cross-border E-commerce logistics mode selection considering product returns118 cited
  • 2020Factors influencing organisational efficiency in a smart-logistics ecological chain under e-commerce platform leadership

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74 cited
  • 2019Research on safety management system optimization of B2C e-commerce intelligent logistics information system based on data cube25 cited
  • Cited by

    • 2024Unveiling Digital Manipulation and Persuasion in e-Commerce: A Systematic Literature Review of Dark Patterns and Digital Nudging27 cited
    • 2025Enhancing order fulfilment services on social livestreaming commerce: An evaluation of logistics experience scores6 cited