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What is in a form? Examining the complexity of application forms and administrative burden
11 references·8 citing·39 second hop
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this work references cited by second hop

References

  • 1991The Three Worlds of Welfare Capitalism.2,148 cited
  • 2014Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions1,020 cited
  • 2016The utopia of rules. On technology, stupidity, and the secret joys of bureaucracy755 cited
  • 2019Administrative Burden592 cited
  • 2008Restructuring the welfare state: reforms in long-term care in Western European countries470 cited
  • 2019Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen‐State Interactions452 cited
  • 2012The Effect of Administrative Burden on Bureaucratic Perception of Policies: Evidence from Election Administration409 cited
  • 2015The Bite of Administrative Burden: A Theoretical and Empirical Investigation304 cited
  • 2020Administrative Capital and Citizens’ Responses to Administrative Burden231 cited
  • 2014Listening for policy change: how the voices of disabled people shaped Australia’s National Disability Insurance Scheme108 cited
  • 2015Known for My Strengths82 cited

Cited by

  • 2024Bringing Citizens to the Table: The Impact of Participation Costs on Budget Participation10 cited
  • 2025Uncertainty and policy design8 cited
  • 2025Administrative Burden Revisited: Advancing Research and Practice7 cited

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  • 2024Beyond administrative burden: Activation and administrative harm7 cited
  • 2025Policy implementation as social justice: a realist review of administrative burden research6 cited
  • 2023When do bureaucrats choose to unburden clients: A randomized experiment6 cited
  • 2024Administrative burden as a constraint on freedom in the modern welfare state4 cited
  • 2025Administrative burdens, behavioural insights and economic dignity: the case of Robodebt3 cited