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Pengaruh Return Policy Leniency dan Seller Reputation Terhadap Purchase Decision Dimediasi Consumer Trust
16 references·0 citing·45 second hop
Pengaruh Return Policy Leniency dan Seller Reputation Terhadap Purchase Decision Dimediasi Consumer Trust (2022)Pengaruh Return Policy Leniency dan Selle…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Online purchase return policy leniency and purchase decision: Mediating role of consumer trust (2018)Online purchase return policy…How do product recommendations affect impulse buying? An empirical study on WeChat social commerce (2018)How do product recommendation…Facebook C2C social commerce: A study of online impulse buying (2016)Facebook C2C social commerce:…The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review (2015)The Effect of Return Policy L…The effect of prior knowledge and decision-making style on the online purchase decision-making process: A typology of consumer shopping behaviour (2015)The effect of prior knowledge…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…The mediating role of consumer trust in an online merchant in predicting purchase intention (2013)The mediating role of consume…Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention (2013)Effects of reputation and web…The customer consequences of returns in online retailing: An empirical analysis (2012)The customer consequences of …Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns (2012)Return Shipping Policies of O…Product returns on the Internet: A case of mixed signals? (2009)Product returns on the Intern…The value of seller trustworthiness in C2C online markets (2002)The value of seller trustwort…Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes (2001)Remote Purchase Environments:…Intelligent decision systems (1989)Intelligent decision systemsStructural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model (2018)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions (2020)The Conduct of Inquiry (1967)Estimation of a Model with Multiple Indicators and Multiple Causes of a Single Latent Variable (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Information Technology: Toward A Unified View1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Marketing strategies, perceived risks, and consumer trust in online buying behaviour (2015)Consumer attitude and intention to adopt mobile wallet in India – An empirical study (2019)Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping (2021)Advertising as Information (1974)Decision making: A psychological analysis of conflict, choice, and commitment (1978)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality (2000)Crafting Integrated Multichannel Retailing Strategies (2010)Understanding Customer Experience Throughout the Customer Journey (2016)The file drawer problem and tolerance for null results. (1979)Introduction to Meta‐Analysis (2009)Sustainable Retailing in the Fashion Industry: A Systematic Literature Review (2017)Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability (2019)Introduction to Meta‐Analysis (2021)Information Systems Success: The Quest for the Dependent Variable (1992)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Understanding social commerce: A systematic literature review and directions for further research (2016)The impact of social media celebrities' posts and contextual interactions on impulse buying in social commerce (2019)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry (2020)Impulse Buying Behaviors in Live Streaming Commerce Based on the Stimulus-Organism-Response Framework (2021)Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis (2022)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example (2022)Decision‐Support System for Modeling Bid/No‐Bid Decision Problem (1990)Intelligent decision support systems (1992)
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References

  • 2018When to use and how to report the results of PLS-SEM33,063 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics19,243 cited
  • 2015A primer on partial least squares structural equation modeling (PLS-SEM)19,111 cited
  • 2013Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention672 cited
  • 2001Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes452 cited
  • 2013The mediating role of consumer trust in an online merchant in predicting purchase intention417 cited
  • 2018How do product recommendations affect impulse buying? An empirical study on WeChat social commerce413 cited
  • 2015The Effect of Return Policy Leniency on Consumer Purchase and Return Decisions: A Meta-analytic Review344 cited
  • 2016Facebook C2C social commerce: A study of online impulse buying323 cited
  • 1989Intelligent decision systems271 cited
  • 2012The customer consequences of returns in online retailing: An empirical analysis262 cited
  • 2015The effect of prior knowledge and decision-making style on the online purchase decision-making process: A typology of consumer shopping behaviour242 cited
  • 2018Online purchase return policy leniency and purchase decision: Mediating role of consumer trust230 cited
  • 2012

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Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
229 cited
  • 2009Product returns on the Internet: A case of mixed signals?191 cited
  • 2002The value of seller trustworthiness in C2C online markets105 cited
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