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• 1996Social psychological models of interpersonal communication231 cited
• 1994Negative reactions to depressive behaviors: A communication theories analysis.197 cited
• 2000Soliciting advice: The role of sequential placement in mitigating face threat175 cited
• 1992The Linguistic Realization of Face Management: Implications for Language Production and Comprehension, Person Perception, and Cross-Cultural Communication169 cited
• 2017Humblebragging: A distinct—and ineffective—self-presentation strategy.169 cited
• 2012Enjoy! Hedonic Consumption and Compliance with Assertive Messages146 cited
• 2019The Oxford Handbook of Experimental Semantics and Pragmatics119 cited
• 1997Linguistic Bases of Social Perception119 cited
• 2010Cross-cultural and situational variation in requesting behaviour: Perceptions of social situations and strategic usage of request patterns104 cited
• 2009Valuing diversity: a group‐value approach to understanding the importance of organizational efforts to support diversity92 cited
• 1998Interpreting Indirect Replies82 cited
• 2008“Deception: Moral Transgression or Social Necessity?”: Cultural-Relativity of Deception Motivations and Perceptions of Deceptive Communication79 cited
• 1987Politeness Strategies and Doctor-Patient Communication. On the Social Choreography of Collaborative Thinking