References

• 2013The relationships between soft-hard TQM factors and key business results212 cited
• 2018Key Issues in Slow Fashion: Current Challenges and Future Perspectives125 cited
• 2019An Integrated Psycho-Sociological Perspective on Public Employees’ Motivation and Performance125 cited
• 2015ISO 14001:2015: An improved tool for sustainability125 cited
• 2010Business excellence models and the path ahead …122 cited
• 2011The impact of ISO 9001 standard and the EFQM model: The view of the assessors116 cited
• 2012Linking operations performance to knowledge management capability: the mediating role of innovation performance101 cited
• 2019The relationship between EFQM enablers and business performance82 cited
• 2015EFQM Excellence Model and TQM: an empirical comparison80 cited
• 2014Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework77 cited
• 2013Excellence models in the non‐profit context: strategies for continuous improvement61 cited
• 2018IMPACT OF SELECTED CHARACTERISTICS OF SMES ON THE CAPITAL STRUCTURE51 cited
• 2018Excellence models as complex management systems51 cited
• 2018NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE I39 cited