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Democracy and the Public Service
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Democracy and the Public Service (1968)Democracy and the Public ServiceAn experimental study of public trust in AI chatbots in the public sector (2020)An experimental study of publ…Theoretical Frontiers in Representative Bureaucracy: New Directions for Research (2018)Theoretical Frontiers in Repr…Will More Black Cops Matter? Officer Race and Police‐Involved Homicides of Black Citizens (2017)Will More Black Cops Matter? …Representative Bureaucracy: A Lever to Enhance Social Equity, Coproduction, and Democracy (2016)Representative Bureaucracy: A…Does Race Affect Access to Government Services? An Experiment Exploring Street‐Level Bureaucrats and Access to Public Housing (2016)Does Race Affect Access to Go…Representative Bureaucracy and the Willingness to Coproduce: An Experimental Study (2015)Representative Bureaucracy an…Representative Bureaucracy in Policing: Does It Increase Perceived Legitimacy? 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  • 2016Representative Bureaucracy: A Lever to Enhance Social Equity, Coproduction, and Democracy404 cited
  • 2014Representative Bureaucracy in Policing: Does It Increase Perceived Legitimacy?382 cited
  • 2006Managing Boundaries in American Administration: The Collaboration Imperative375 cited
  • 2020An experimental study of public trust in AI chatbots in the public sector350 cited
  • 1975Representative Bureaucracy: An Empirical Analysis328 cited
  • 1992The Impact of Representative Bureaucracies: Educational Systems and Public Policies311 cited
  • 2018Theoretical Frontiers in Representative Bureaucracy: New Directions for Research285 cited
  • 2008Factors Influencing the Use of Performance Data to Improve Municipal Services: Evidence from the North Carolina Benchmarking Project279 cited
  • 2010Representative Bureaucracy: Assessing the Evidence on Active Representation276 cited
  • 2006Representative Bureaucracy: Rethinking Substantive Effects and Active Representation275 cited
  • 1975Red-Tape and the Service Ethic260 cited
  • 2015Representative Bureaucracy and the Willingness to Coproduce: An Experimental Study246 cited
  • 2016Does Race Affect Access to Government Services? An Experiment Exploring Street‐Level Bureaucrats and Access to Public Housing211 cited

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  • 2017Will More Black Cops Matter? Officer Race and Police‐Involved Homicides of Black Citizens206 cited
  • 2008Revising Perry's Measurement Scale of Public Service Motivation201 cited
  • 1976Minority Groups in Public Bureaucracies200 cited