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Social ties and their relevance to churn in mobile telecom networks

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Cited by

2013Prediction of Subscriber Churn Using Social Network Analysis61 cited
2018Profit Optimizing Churn Prediction for Long-Term Loyal Customers in Online Games44 cited
2020Social Network Analysis and Churn Prediction in Telecommunications Using Graph Theory43 cited
2012Collective Churn Prediction in Social Network41 cited
2012Churn Prediction in a Real Online Social Network Using Local CommunIty Analysis39 cited
2011Socioscope: Human Relationship and Behavior Analysis in Social Networks37 cited
2015Behavioral Modeling for Churn Prediction: Early Indicators and Accurate Predictors of Custom Defection and Loyalty35 cited
2010

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Churn in Social Networks: A Discussion Boards Case Study

31 cited

2016A comparative study of social network classifiers for predicting churn in the telecommunication industry28 cited

2021Customer Churn Prediction in Telecom Sector with Machine Learning and Information Gain Filter Feature Selection Algorithms27 cited

2012A Graph-Based Churn Prediction Model for Mobile Telecom Networks15 cited

2012An Efficient Method of Building the Telecom Social Network for Churn Prediction15 cited

2014SoLoMo analytics for telco Big Data monetization14 cited

2019Performance Evaluation for Competency of Bank Telemarketing Prediction using Data Mining Techniques13 cited

2010Predicting customer churn by integrating the effect of the customer contact network13 cited

2012The Activation of Core Social Networks in the Wake of the 22 July Oslo Bombing12 cited