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Internet Strategies
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Internet Strategies (1998)Internet StrategiesThe impact of the Internet upon bank marketing (2010)The impact of the Internet up…The interplay of service complexity and spatial layouts (2006)The interplay of service comp…Being and Time (1927)Case Study Research: Design and Methods (1984)Transforming Qualitative Information: Thematic Analysis and Code Development (1998)Developing Buyer-Seller Relationships (1987)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)
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  • 2010The impact of the Internet upon bank marketing23 cited
  • 2006The interplay of service complexity and spatial layouts13 cited

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