References

• 1960The Application of Electronic Computers to Factor Analysis12,390 cited
• 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
• 2012Quality attributes of public transport that attract car users: A research review817 cited
• 2013Perceived service quality in bus transit service: A structural equation approach479 cited
• 2012Predicting m-commerce adoption determinants: A neural network approach454 cited
• 2017What influences satisfaction and loyalty in public transport? A review of the literature446 cited
• 2012A two-staged SEM-neural network approach for understanding and predicting the determinants of m-commerce adoption416 cited
• 2010Modelling user perception of bus transit quality340 cited
• 2015An SEM–artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline314 cited
• 2018Use of exploratory factor analysis in maritime research297 cited
• 2015Passenger satisfaction evaluation model for Urban rail transit: A structural equation modeling based on partial least squares280 cited
• 2015Drivers of customer satisfaction with public transport services274 cited
• 2020Predicting the antecedents of trust in social commerce – A hybrid structural equation modeling with neural network approach267 cited