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Augmented employee voice and employee engagement using artificial intelligence-enabled chatbots: a field study
16 references·16 citing·49 second hopsampled
Augmented employee voice and employee engagement using artificial intelligence-enabled chatbots: a field study (2022)Augmented employee voice and employee eng…Artificial Intelligence in Human Resources Management: Challenges and a Path Forward (2019)Artificial Intelligence in Hu…What can machine learning do? Workforce implications (2017)What can machine learning do?…An evidence-based review of HR Analytics (2016)An evidence-based review of H…Burnout and Work Engagement: The JD–R Approach (2014)Burnout and Work Engagement: …The Job Demands‐Resources model: state of the art (2007)The Job Demands‐Resources mod…Burnout and work engagement: Independent factors or opposite poles? (2005)Burnout and work engagement: …The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. (2003)The relationship of emotional…A very brief measure of the Big-Five personality domains (2003)A very brief measure of the B…Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model (2002)Trust as a mediator of the re…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles (2001)Enriching or Depleting? The D…Organizational Silence: A Barrier to Change and Development in a Pluralistic World (2000)Organizational Silence: A Bar…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…International Journal of Human Resource Management (1995)International Journal of Huma…Exchange and Power in Social Life. (1965)Exchange and Power in Social …The Norm of Reciprocity: A Preliminary Statement (1960)The Norm of Reciprocity: A Pr…Barriers and Enablers of AI Adoption in Human Resource Management: A Critical Analysis of Organizational and Technological Factors (2025)Barriers and Enablers of AI A…AI adoption in enterprises for enhanced strategic human resource management practices: benefiting the employee engagement and experience (2025)AI adoption in enterprises fo…A Review of Artificial Intelligence, Algorithms, and Robots Through the Lens of Stakeholder Theory (2025)A Review of Artificial Intell…The synergy of human resource development (HRD) and artificial intelligence (AI) in today’s workplace (2024)The synergy of human resource…The mediating effect of leadership in artificial intelligence success for employee-engagement (2024)The mediating effect of leade…The effects of artificial intelligence on human resource activities and the roles of the human resource triad: opportunities and challenges (2024)The effects of artificial int…Integrating artificial intelligence and human resource management: a review and future research agenda (2024)Integrating artificial intell…Impact of AI-focussed technologies on social and technical competencies for HR managers – A systematic review and research agenda (2024)Impact of AI-focussed technol…How AI use in organizations contributes to employee competitive advantage: The moderating role of perceived organization support (2024)How AI use in organizations c…Generative AI as a catalyst for HRM practices: mediating effects of trust (2024)Generative AI as a catalyst f…Augmenting Human Decision-Making in K-12 Education: The Role of Artificial Intelligence in Assisting the Recruitment and Retention of Teachers of Color for Enhanced Diversity and Inclusivity (2024)Augmenting Human Decision-Mak…Artificial intelligence-based virtual assistant and employee engagement: an empirical investigation (2024)Artificial intelligence-based…Artificial intelligence in the workplace – challenges, opportunities and HRM framework: a critical review and research agenda for change (2024)Artificial intelligence in th…Algorithmic human resource management: toward a functional affordance perspective (2024)Algorithmic human resource ma…The machine/human agentic impact on practices in learning and development: a study across MSME, NGO and MNC organizations (2023)The machine/human agentic imp…Bots for mental health: the boundaries of human and technology agencies for enabling mental well-being within organizations (2023)Bots for mental health: the b…Mind, Self, and Society (1967)The Question Concerning Technology, and Other Essays (1977)Affective Computing (1997)Anthropomorphism and the social robot (2003)The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle (2014)Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management (2018)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Stress, social support, and the buffering hypothesis. 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(2013)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)A Theory of Cognitive Dissonance (1957)The Strength of Weak Ties (1973)Exploration and Exploitation in Organizational Learning (1991)Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs* (2003)Structural Holes and Good Ideas (2004)Leadership Behavior and Employee Voice: Is the Door Really Open? (2007)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Measuring the positive side of the work–family interface: Development and validation of a work–family enrichment scale (2005)On the meaning of work: A theoretical integration and review (2010)A resource perspective on the work–home interface: The work–home resources model. (2012)The measurement of experienced burnout (1981)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)Work engagement: current trends (2018)Job Demands–Resources theory and self-regulation: new explanations and remedies for job burnout (2020)Job Demands–Resources Theory: Ten Years Later (2022)Construct validity in psychological tests. (1955)Society and the Adolescent Self-Image (1965)The Big Five Trait taxonomy: History, measurement, and theoretical perspectives. (1999)Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German (2006)The Mini-IPIP Scales: Tiny-yet-effective measures of the Big Five Factors of Personality. (2006)The dirty dozen: A concise measure of the dark triad. 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References

  • 1965Exchange and Power in Social Life.13,624 cited
  • 2007The Job Demands‐Resources model: state of the art12,956 cited
  • 1960The Norm of Reciprocity: A Preliminary Statement11,995 cited
  • 2003A very brief measure of the Big-Five personality domains8,303 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 2000Machines and Mindlessness: Social Responses to Computers3,990 cited
  • 2000Organizational Silence: A Barrier to Change and Development in a Pluralistic World2,771 cited
  • 2014Burnout and Work Engagement: The JD–R Approach2,481 cited
  • 2001Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles1,874 cited
  • 2002Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model1,705 cited
  • 2019Artificial Intelligence in Human Resources Management: Challenges and a Path Forward1,585 cited
  • 2003The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors.1,483 cited
  • 2017What can machine learning do? Workforce implications1,126 cited
  • 1995International Journal of Human Resource Management1,107 cited
  • 2005

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Burnout and work engagement: Independent factors or opposite poles?
910 cited
  • 2016An evidence-based review of HR Analytics905 cited
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