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Labor shortage solution: redefining hospitality through digitization
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References

  • 2010Research Commentary —The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research2,953 cited
  • 2021Hospitality managers in turbulent times: the COVID-19 crisis184 cited

Cited by

  • 2022Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations338 cited
  • 2024Is it the end of the technology acceptance model in the era of generative artificial intelligence?185 cited
  • 2023A critical reflection on digitalization for the hospitality and tourism industry: value implications for stakeholders152 cited
  • 2022Looking back three decades of hospitality and tourism technology research: a bibliometric approach52 cited
  • 2022Hospitality employees’ technology adoption at the workplace: evidence from a meta-analysis45 cited
  • 2022Mind the gap: a critical reflection on hotel employee turnover42 cited
  • 2023SDG commentary: economic services for work and growth for all humans34 cited
  • 2022Antecedents of labor shortage in the rural hospitality industry: a comparative study of employees and employers31 cited
  • 2024The effect of digital transformation: Boosting productivity in the restaurant industry25 cited
  • 2024Gen Z talent management: Hospitality industry insights17 cited
  • 2025AI-assisted cross-cultural training for hotel newcomers: An IT mindfulness-driven perspective on building cultural intelligence and career development confidence

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14 cited
  • 2024Developing an assessment framework of smartized upscale hotel workforce employability from the practitioners' perspective8 cited
  • 2023Antecedents of Self-Efficacy and Task Performance in Hotel Services: The Case of Internship Students in China4 cited
  • 2026Bridging the Gap: Competency Alignment in Tourism and Hospitality Education Across South Korea, Singapore, and Hong Kong2 cited
  • 2024The motivation of employees and their intention to work in the Greek tourism sector2 cited
  • 2024Career exploration among hospitality workers during the COVID-19 pandemic – insights for future1 cited