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Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes
16 references·4 citing·42 second hop
Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes (2022)Food delivery application quality in cust…The impact of electronic word‐of‐mouth (2008)The impact of electronic word…Value-based Adoption of Mobile Internet: An empirical investigation (2005)Value-based Adoption of Mobil…E-S-QUAL (2004)E-S-QUALUser Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Brand Synthesis: The Multidimensionality of Brand Knowledge (2003)Brand Synthesis: The Multidim…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Prior Knowledge and the Discovery of Entrepreneurial Opportunities (2000)Prior Knowledge and the Disco…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Brand Equity, Brand Preference, and Purchase Intent (1995)Brand Equity, Brand Preferenc…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Dimensions of Consumer Expertise (1987)Dimensions of Consumer Expert…Instant food on your table: The role of logistics service quality dimensions in the adoption of instant online food delivery services (2025)Instant food on your table: T…Summoning food at the push of a button: the interplay of religiosity, involvement and commitment in post-adoption behaviors (2024)Summoning food at the push of…A cross-cultural analysis of perceived value and customer loyalty in restaurants (2024)A cross-cultural analysis of …Building customer citizenship behaviour through mobile application quality: the mediating role of flow experience and customer engagement (2023)Building customer citizenship…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
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  • 2008The impact of electronic word‐of‐mouth

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1,369 cited
  • 1995Brand Equity, Brand Preference, and Purchase Intent1,346 cited
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    • 2024A cross-cultural analysis of perceived value and customer loyalty in restaurants26 cited
    • 2023Building customer citizenship behaviour through mobile application quality: the mediating role of flow experience and customer engagement21 cited
    • 2025Instant food on your table: The role of logistics service quality dimensions in the adoption of instant online food delivery services11 cited
    • 2024Summoning food at the push of a button: the interplay of religiosity, involvement and commitment in post-adoption behaviors10 cited