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Structural analysis of the future of Iranian online banking employing a MICMAC approach
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References

  • 1991The art of the long view: Planning for the future in an uncertain world480 cited
  • 2020Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model449 cited
  • 2005How to improve scenario analysis as a strategic management tool?268 cited
  • 2018The Impact of E-Banking Service Quality on Customer Satisfaction: Evidence From the Lebanese Banking Sector238 cited
  • 2014Learning to use the future: developing foresight capabilities through scenario processes121 cited
  • 2017Examining customers’ continuance intentions towards internet banking usage110 cited
  • 2010Why Forecasts Fail. What to Do Instead100 cited
  • 2014The relationship between organisational foresight and organisational ambidexterity95 cited
  • 2011Introduction to the special issue: The development of episodic foresight87 cited
  • 2014Online foresight platforms: Evidence for their impact on scenario planning & strategic foresight85 cited
  • 2011The Impact of Information Technology in Banking System (A Case Study in Bank Keshavarzi IRAN)62 cited
  • 2017The role of corporate foresight in exploring new markets – evidence from 3 case studies in the BOP markets52 cited
  • 2008Internet banking services and credit union performance49 cited
  • 2019A meta-analytical study of technological acceptance in banking contexts

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47 cited
  • 2012Scenario planning at business unit level38 cited
  • 2021On the determinants, gains and challenges of electronic banking adoption in Nigeria24 cited
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    • 2024Dynamic modeling of human error in industrial maintenance through structural analysis and system dynamics7 cited