A systematic review of e-learning systems adoption before and during the COVID-19

Fadi Abdelfattah · Najla Yahya Al Mashaikhya · Khalid Abed Dahleez · Ayman A. El‐Saleh

17 citations0/0 files storedGlobal Knowledge, Memory and Communication

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Technology Adoption and User Behaviour Educational Technology and E-Learning Educational Innovations and Technology

Abstract

Purpose This systematic review aims to assess the studies collected by identifying factors influencing the acceptance of e-learning systems before and during the current propagation of the COVID-19 pandemic. Design/methodology/approach This study undertook a literature review on the in-depth revision of studies published before 2021. The reviewed research papers meet the inclusion and exclusion criteria. A total of 97 out of 214 articles met the inclusion criteria and were subsequently used in this review. Findings The findings revealed that the survey questionnaire is the most common data collection instrument used regardless of the research objectives. 2019 was a remarkable year because of the emergence of the COVID-19 pandemic. Research limitations/implications This systematic review relied on specific databases (ScienceDirect, Emerald, IEEE and Google Scholar) to search for the articles included in this paper. However, these databases may not comprehensively represent all papers published on e-learning using the technology acceptance model (TAM). Practical implications This paper suggests a guide for managers and scholars in educational institutions and acts as a roadmap for practitioners and academics in the educational field and policymakers. This research spotlights the significant factors influencing the acceptance and adoption of e-learning. Originality/value This research assessed articles that examined the TAM in e-learning and classified them according to their methodology, country of dissemination, context and distribution within the year of publication. This paper contributes to the body of knowledge in a way that will benefit stakeholders in an educational setting.

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References

2020Online Learning: A Panacea in the Time of COVID-19 Crisis 2020Covid-19 pandemic and online learning: the challenges and opportunities 2014Technology acceptance model: a literature review from 1986 to 2013 2018How to Do a Systematic Review: A Best Practice Guide for Conducting and Reporting Narrative Reviews, Meta-Analyses, and Meta-Syntheses 2020Online teaching-learning in higher education during lockdown period of COVID-19 pandemic 2019Technology acceptance model in educational context: A systematic literature review 2020Exploring the critical challenges and factors influencing the E-learning system usage during COVID-19 pandemic 1998An assessment of survey research in POM: from constructs to theory

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2023Reviewing the critical challenges that influence the adoption of the e-learning system in higher educational institutions in the era of the COVID-19 pandemic 2024Hybrid SEM-ANN model for predicting undergraduates’ e-learning continuance intention based on perceived educational and emotional support

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