References

• 2015Employees’ perceptions of email communication, volume and management strategies in an Australian university46 cited
• 2014Managing Email Overload in the Workplace41 cited
• 2004An investigation into the management of electronic records in the public sector in Lesotho.28 cited
• 2009Management of Electronic Mail: A Challenge for Archivists and Records Managers in Botswana, Namibia and South Africa21 cited
• 2015Contemporary diplomatics of the civil and deceased estate case files found at the national archives of Zimbabwe19 cited
• 2010Using insights from email users to inform organisational email management policy19 cited
• 2016Management of email as electronic records in state universities in Zimbabwe: findings and implications for the National Archives of Zimbabwe15 cited
• 2005Management of e‐mails as official records in Singapore: a case study15 cited
• 2012E-Records readiness at the National archives of Zimbabwe14 cited
• 2016E-government implications for records management in Africa – a review of literature12 cited
• 2021Use and management of electronic mail in the Central Government of Zimbabwe11 cited
• 2012The role of IT in email preservation and archiving2 cited

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