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Managerial Practices and (Post) Pandemic Consumption of Private Labels: Online and Offline Retail Perspective in a Portuguese Context
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1998On the relationship between store image, store satisfaction and store loyalty1,157 cited
  • 2020How the COVID-19 Pandemic May Change the World of Retailing494 cited
  • 2020Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis381 cited
  • 2021How to strategically choose or combine augmented and virtual reality for improved online experiential retailing181 cited
  • 2021The Future of Private Labels: Towards a Smart Private Label Strategy176 cited
  • 2010The effect of retail service quality and product quality on customer loyalty167 cited
  • 2022Can intellectual capital promote the competitive advantage? Service innovation and big data analytics capabilities in a moderated mediation model144 cited
  • 2021Organizational Studies141 cited
  • 2020Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations140 cited
  • 2021Sustainability and Resilience after COVID-19: A Circular Premium in the Fashion Industry140 cited
  • 2013Brand awareness–Brand quality inference and consumer’s risk perception in store brands of food products

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139 cited
  • 2021Factors influencing touristic consumer behaviour137 cited
  • 2013An Empirical Study of the Effects of Service Quality, Perceived Value, Corporate Image, and Customer Satisfaction on Behavioral Intentions in the Taiwan Quick Service Restaurant Industry135 cited
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