What Would You Like to Visit Next? – Using a Knowledge-Graph Driven Museum Guide in a Virtual Exhibition

Abstract

Conversational agents have been recently incorporated into Virtual Heritage to provide more immersive and interactive user experience. However, existing chatbot guides lack the capacity to leverage the rich background knowledge graphs (KGs) to provide better interactions between visitors and cultural collections. In this paper, we present a KG driven conversational museum guide that answers visitor’s questions and recommend relevant art objects in a virtual exhibition, while modelling user interest to offer personalised information and guidance.

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