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Agency under stress: the Social Security Administration in American government
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Agency under stress: the Social Security Administration in American government (1991)Agency under stress: the Social Security …The Political Economy of Governance Quality (2021)The Political Economy of Gove…How the Nation’s Largest Minority Became White: Race Politics and the Disability Rights Movement, 1970–1980 (2018)How the Nation’s Largest Mino…The Centrelink Experiment: Innovation in Service Delivery (2008)The Centrelink Experiment: In…Implementation fidelity of Team Decisionmaking (2008)Implementation fidelity of Te…Spontaneous Adaptation in Public Management: An Overview (2007)Spontaneous Adaptation in Pub…Welfare Application Encounters (1999)Welfare Application EncountersAgendas, Alternatives, and Public Policies (1985)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century (2013)(De-)Criminalizing Welfare? The Rise and Fall of Social Security Fraud Prosecutions in Australia (2019)Not my debt: The institutional origins of Robodebt (2024)The Presentation of Self in Everyday Life. (1956)Qualitative Data Analysis: A Sourcebook of New Methods (1986)Qualitative Analysis for Social Scientists (1987)The Calculus of Consent (1960)Bureaucracy and Representative Government (1971)From Max Weber: Essays in Sociology (2014)Backward Mapping: Implementation Research and Policy Decisions (1979)Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Developing and validating measures for child welfare agencies to self-monitor fidelity to a child safety intervention (2011)Family reunification in child welfare practice: A pilot study of parent and staff experiences (2018)Losing Ground: American Social Policy, 1950-1980. (1985)Punks, Bulldaggers, and Welfare Queens: The Radical Potential of Queer Politics? (1997)The Disability Studies Reader (2016)Inside Bureaucracy (1967)Fundamentals of Queueing Theory. (1977)Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service (1980)Presidential Investment in the Administrative State (2023)
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  • 1999Welfare Application Encounters79 cited
  • 2008The Centrelink Experiment: Innovation in Service Delivery31 cited
  • 2008Implementation fidelity of Team Decisionmaking27 cited
  • 2018How the Nation’s Largest Minority Became White: Race Politics and the Disability Rights Movement, 1970–198023 cited
  • 2007Spontaneous Adaptation in Public Management: An Overview17 cited
  • 2021The Political Economy of Governance Quality15 cited

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