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The effect of a market orientation on business profitability
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  • 2013Transactional capability: Innovation's missing link33 cited
  • 2017The unbalanced indirect effects of task characteristics on performance in professional service outsourcing31 cited
  • 2018Enhancing Customer Satisfaction and Loyalty through Customer-Defined Market Orientation and Customer Inspiration: A Critical Literature Review29 cited
  • 2019

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Conceptualizing and operationalizing the student relationship management strategy: Towards a more sustainable-based platform
20 cited
  • 1997Measuring cycle time of the global procurement process18 cited
  • 2020Pengaruh Orientasi Pasar, Inovasi dan Orientasi Kewirausahaan Terhadap Keunggulan Bersaing Pada UKM Di Jalanan Kota Kediri16 cited
  • 2014The Effect of Post-Purchase Perceived-Value towards the Relationship Quality of Hajj and Umrah Travel Agencies in Indonesia16 cited