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The Benefits and Pitfalls of Stealing Thunder
16 references·2 citing·44 second hop
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References

  • 2008Nudge: Improving Decisions About Health, Wealth and Happiness5,544 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999Ongoing Crisis Communication: Planning, Managing, and Responding2,452 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 2011Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media785 cited
  • 1978Causal inferences about communicators and their effect on opinion change.633 cited
  • 1968Implications of Commodity Theory for Value Change592 cited
  • 2006Unpacking the halo effect: reputation and crisis management532 cited
  • 2008Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication482 cited
  • 2009How Can Decision Making Be Improved?425 cited
  • 2011Emotions Matter in Crisis417 cited
  • 1994Communicating through Crisis392 cited
  • 2009Giving Debiasing Away: Can Psychological Research on Correcting Cognitive Errors Promote Human Welfare?353 cited
  • 2005Stealing thunder: Analysis of the effects of proactive disclosure of crisis information245 cited

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2000
Consistent Questions of Ambiguity in Organizational Crisis Communication: Jack in the Box as a Case Study
203 cited
  • 2011Crisis response and crisis timing strategies, two sides of the same coin179 cited
  • Cited by

    • 2025Should Organisations Remain Silent Before the Storm: Testing the Effects of Perceived Source of Disclosure and Moral Recognition in a Crisis Response Following a Scansis7 cited
    • 2024Diagnosing shared crises as acute intractability: Organizing crises and intractable issues in public relations theory7 cited