Does perceived overqualification lead employees to further knowledge hiding? The role of relative deprivation and ego depletion

Murat Yeşiltaş · Hasan Evrim Arıcı · Умит Сормаз

39 citations0/0 files storedInternational Journal of Contemporary Hospitality Management

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Knowledge Management and Sharing Job Satisfaction and Organizational Behavior Cyberloafing and Workplace Behavior

Abstract

Purpose This study aims to examine how perceived overqualification (POQ) influences employee knowledge hiding (KH) behaviors. This study further investigates the mediating effect of relative deprivation (RD) and the moderating effect of ego depletion (ED), jointly leading to moderated-mediation analysis. Design/methodology/approach Having used a time lag, a total of 850 hotel employees participated in Time 1, and data was gathered from 732 hotel employees in Time 2. Using PROCESS macro, a moderated-mediation analysis was performed to examine the hypothesized relationships. Findings This study’s findings display that POQ has a positive impact on KH. Moreover, RD plays a mediating role and ED has a moderating role in the direct and indirect associations between POQ and KH. Practical implications The findings suggest that hospitality and tourism (H&T) practitioners need to structure job positions, particularly job descriptions and specifications, by considering employee qualifications. They could encourage qualified employees to participate in the decision-making process which can increase the likelihood of their knowledge sharing and naturally limit KH behaviors. Originality/value In addition to adding to the burgeoning literature on POQ in the H&T sector, this study advances research on the RD and ED theories by statistically analyzing the link between POQ and employee KH. By considering RD as a mediator, a better comprehension is provided concerning “how” POQ associates with employee KH. By introducing ED as a moderator, researchers could better understand “when” POQ significantly associates with employee KH.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1988Structural equation modeling in practice: A review and recommended two-step approach.2014A new criterion for assessing discriminant validity in variance-based structural equation modeling 1988On the Evaluation of Structural Equation Models 1998Ego depletion: Is the active self a limited resource?2000Self-regulation and depletion of limited resources: Does self-control resemble a muscle?2001Enriching or Depleting? The Dynamics of Engagement in Work and Family Roles 2002Yielding to Temptation: Self‐Control Failure, Impulsive Purchasing, and Consumer Behavior

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