Job satisfaction as a mediator in improving employee performance through talent and knowledge management

Bayu Indra Setia · Tjutju Yuniarsih · Mohammad Fakry Gaffar · Edi Suryadi · Azhar Affandi · Tatik Rohmawati

15 citations0/0 files storedJournal of Eastern European and Central Asian Research (JEECAR)

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

This study aims to analyze Job Satisfaction as a Mediator in Improving Employee Performance through Talent and Knowledge Management. The data analysis used is verification analysis. The population is focused on 16 logistics service companies in the city of Bandung. The analytical tool used is the Structural Equation Model (SEM)-PLS, data obtained through questionnaires to 160 employees. The findings reveal that talent management and knowledge management make a positive contribution to job satisfaction, either partially or simultaneously, which has an impact on employee performance. This is because logistics services will always innovate in accordance with good knowledge management and talent management, therefore employees are required to express their thoughts, ideas and abilities to achieve all of this. This research adds to knowledge about how logistics service companies can manage talented employees and knowledge management that can lead to increased job satisfaction which has an impact on employee performance.

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References

2014Partial least squares structural equation modeling (PLS-SEM)2001Organizational Knowledge Management: A Contingency Perspective 2020The Impact of Implementing Talent Management Practices on Sustainable Organizational Performance 2020The impact of employee satisfaction on customer satisfaction: Theoretical and empirical underpinning 2021The Effect of Green Human Resource Management on Environmental Performance in Small Tourism Enterprises: Mediating Role of Pro-Environmental Behaviors 2020Influence of work-related stress on employee motivation, job satisfaction and employee loyalty in hospitality industry 2021Analyze the Influence of Talent Management and Knowledge Management on Employee Performance through Employee Retention as Intervening Variable at PT Bhanda Ghara Reksa Divre I Medan 2020The role of work satisfaction as a mediation leadership on employee performance

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