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Persaingan Platform Digital Layanan Pesan-Antar Makanan di Provinsi DKI Jakarta
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Persaingan Platform Digital Layanan Pesan-Antar Makanan di Provinsi DKI Jakarta (2022)Persaingan Platform Digital Layanan Pesan…Investigating Factors Affecting Consumers’ Intentions to Use Online Food Delivery Services During Coronavirus (COVID-19) Outbreak in Jabodetabek Area (2021)Investigating Factors Affecti…Influence of service attributes of food delivery application on customers' satisfaction and their behavioural responses: The IPMA approach (2021)Influence of service attribut…Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021)Factors Affecting Customer Sa…Construction of a service quality scale for the online food delivery industry (2021)Construction of a service qua…Comparative Analysis of Key Factors Encouraging Food Delivery App Adoption Before and During the COVID-19 Pandemic in Thailand (2021)Comparative Analysis of Key F…Food Delivery Services and Customer Preference: A Comparative Analysis (2019)Food Delivery Services and Cu…Metode Customer Satisfaction Index (CSI) Untuk Mengetahui Pola Kepuasan Pelanggan Pada E-commerce Model Business to Customer (2018)Metode Customer Satisfaction …Loyalty toward online food delivery service: the role of e-service quality and food quality (2018)Loyalty toward online food de…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)Customer experiences in the age of artificial intelligence (2020)The value proposition of food delivery apps from the perspective of theory of consumption value (2021)Business Research Methods (2022)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Targeting consumers who are willing to pay more for environmentally friendly products (2001)The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)Relationships between external knowledge, internal innovation, firms’ open innovation performance, service innovation and business performance in the Pakistani hotel industry (2020)Using online food delivery applications during the COVID-19 lockdown period: What drives University Students’ satisfaction and loyalty? 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(1999)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)A roadmap for the application of PLS-SEM and IPMA for effective service quality improvements (2022)What drives product involvement and satisfaction with OFDs amid COVID-19? (2022)Dark kitchens: Origin, definition, and perspectives of an emerging food sector (2024)ANALISIS TINGKAT KEPUASAN PELANGGAN PADA RUDANG HOTEL BERASTAGI MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI) (2022)
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References

  • 2018Loyalty toward online food delivery service: the role of e-service quality and food quality535 cited
  • 2021Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation380 cited
  • 2021Construction of a service quality scale for the online food delivery industry130 cited
  • 2021Comparative Analysis of Key Factors Encouraging Food Delivery App Adoption Before and During the COVID-19 Pandemic in Thailand109 cited
  • 2019Food Delivery Services and Customer Preference: A Comparative Analysis94 cited
  • 2021Influence of service attributes of food delivery application on customers' satisfaction and their behavioural responses: The IPMA approach78 cited
  • 2018Metode Customer Satisfaction Index (CSI) Untuk Mengetahui Pola Kepuasan Pelanggan Pada E-commerce Model Business to Customer74 cited
  • 2021Investigating Factors Affecting Consumers’ Intentions to Use Online Food Delivery Services During Coronavirus (COVID-19) Outbreak in Jabodetabek Area16 cited

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