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Accountability in personalised Supported Employment-based activation services
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References

  • 2007Analysing and Assessing Accountability: A Conceptual Framework 12,656 cited
  • 2000‘Accountability’: An Ever‐Expanding Concept?1,608 cited
  • 2007STREET‐LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY878 cited
  • 2007Institutional ethnography as practice782 cited
  • 2015Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature753 cited
  • 2002Mapping Social Relations: A Primer in Doing Institutional Ethnography681 cited
  • 2010The Political Economy of Active Labor-Market Policy473 cited
  • 2014Accountability and the Promise of Performance: In Search of the Mechanisms389 cited
  • 2008Accountability in Street-Level Organizations219 cited
  • 2012Activation Work: Policy Programme Administration or Professional Service Provision?111 cited
  • 2014Under New Public Management93 cited
  • 2014The Demand-Side of Active Labour Market Policies: A Regional Study of Employer Engagement in the Work Programme87 cited
  • 2015Performance Management, Caseloads and the Frontline Provision of Social Services82 cited
  • 2015PERSONALIZATION AND STREET‐LEVEL PRACTICE IN ACTIVATION: THE CASE OF THE UK'S WORK PROGRAMME80 cited
  • 2018Employer engagement in active labour market programmes: The role of boundary spanners

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47 cited
  • 2019Research handbook on street-level bureaucracy : the ground floor of government in context45 cited
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    • 2024Enabling street-level work: minimal structures for customized social services8 cited