THE ROLE OF EMOTIONAL EXHAUSTION AND PERSONAL ACHIEVEMENT ON EMPLOYEE PERFORMANCE MEDIATED BY ORGANIZATIONAL COMMITMENT AT THE FINANCIAL MANAGEMENT AGENCY OF BANDA ACEH CITY

Abstract

This study aims to test the Organizational Commitment as a Mediation on the Emotional exhaustion and Personal Achievement effect on Employee Performance. The subject was the Financial Management Agency of Banda Aceh City. The population was all of its employees, totaling 144 employees. The number of samples was determined using a census where the entire population was used as a sample. Data were analyzed using Structural Equation Modeling (SEM). The result reveals emotional exhaustion affects commitment, personal achievement affects commitment, emotional exhaustion affects performance, personal achievement affects performance, commitment affects performance, commitment partially mediates the emotional exhaustion effect on performance, and commitment partially mediates the personal achievement effect on performance. These results prove that the model of improving performance is a function of increasing emotional exhaustion, personal achievement, and also the role of commitment as a mediator.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 1 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.