this work references cited by second hopReferences
- 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
- 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
- 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
- 2008Social psychology: handbook of basic principles5,473 cited
- 2011Customer Engagement3,657 cited
- 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
- 2000Strategic Brand Management: Building, Measuring, and Managing Brand Equity.3,261 cited
- 2014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation3,261 cited
- 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
- 2007The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs3,094 cited
- 2003Temporal construal.3,006 cited
- 2003Positive organizational scholarship : foundations of a new discipline2,781 cited
- 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
- 1969Modern Factor Analysis2,574 cited
- 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work