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The Effect of Quality Function Deployment (QFD) in Enhancing Customer Satisfaction

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References

2000A framework for marketing management1,122 cited
1999Operations Management: Processes and Value Chains286 cited

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2024Designing orthopaedic seat cushion made of rattan using quality function deployment approach4 cited
2023Integrating Quality Function Deployment and Service Excellence for Educational Quality Enhancement in Higher Education4 cited

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