SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
A Brief History of Service Innovation: The evolution of past, present, and future of service innovation
16 references·4 citing·32 second hopsampled
A Brief History of Service Innovation: The evolution of past, present, and future of service innovation (2023)A Brief History of Service Innovation: Th…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Bibliometric Methods in Management and Organization (2014)Bibliometric Methods in Manag…Customer Engagement (2011)Customer EngagementService-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Open for innovation: the role…The dynamic resource‐based view: capability lifecycles (2003)The dynamic resource‐based vi…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Analysing Discourse: Textual Analysis for Social Research (2003)Analysing Discourse: Textual …Social Capital (2001)Social CapitalDynamic capabilities: what are they? (2000)Dynamic capabilities: what ar…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…A resource‐based view of the firm (1984)A resource‐based view of the …Effects of the industry format on sustainability-oriented service innovation, relationship value, and firm performance (2025)Effects of the industry forma…Network embeddedness and service innovation: the mediating role of knowledge co-creation and the moderating role of digital transformation (2024)Network embeddedness and serv…Does Employee Training in Sustainable Practices and Food Waste Influence a Restaurant’s Level of Sustainability-Oriented Service Innovation (SOSI) and Brand Equity? Evidence-Based Research into the Ecuadorian Catering Industry (2024)Does Employee Training in Sus…A networking view of collaborative consumption on social media: integrating value-in-exchange and value-in-use into value co-creation (2023)A networking view of collabor…Outline of a Theory of Practice. (1980)Discourse and Social Change. (1993)The Human Condition (1998)Barriers to Integrating Quantitative and Qualitative Research (2007)Language and Globalization (2007)Strategy-as-Practice: Taking Social Practices Seriously (2012)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Firm resources and sustained competitive advantage (2004)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Nature of the Firm (1937)The Theory of Economic Development (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The cornerstones of competitive advantage: A resource‐based view (1993)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)Science Mapping: A Systematic Review of the Literature (2017)How to conduct a bibliometric analysis: An overview and guidelines (2021)Advances in Consumer Research (2025)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2000Dynamic capabilities: what are they?14,950 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2014Bibliometric Methods in Management and Organization7,468 cited
  • 2003Analysing Discourse: Textual Analysis for Social Research6,496 cited
  • 2005Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms6,320 cited
  • 2003The dynamic resource‐based view: capability lifecycles4,550 cited
  • 2001Social Capital4,528 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2011

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Customer Engagement
3,657 cited

Cited by

  • 2024Network embeddedness and service innovation: the mediating role of knowledge co-creation and the moderating role of digital transformation12 cited
  • 2023A networking view of collaborative consumption on social media: integrating value-in-exchange and value-in-use into value co-creation10 cited
  • 2025Effects of the industry format on sustainability-oriented service innovation, relationship value, and firm performance7 cited
  • 2024Does Employee Training in Sustainable Practices and Food Waste Influence a Restaurant’s Level of Sustainability-Oriented Service Innovation (SOSI) and Brand Equity? Evidence-Based Research into the Ecuadorian Catering Industry6 cited